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Inside McDonald's quest to address claims of racial discrimination and erase...
McDonald's has been doing major damage control internally since the abrupt departure of former CEO Steve Easterbrook. Prior to Easterbrook's departure, some black franchisees and executives alleged...
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McDonald's franchisees in leaked email call for the fast-food giant to 'stay...
McDonald's franchisees are demanding the fast-food giant create a chicken sandwich that can rival Chick-fil-A and Popeyes' sandwiches."We need to stay focused on coming up with a Chicken Sandwich our...
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22 of the scariest crimes to ever hit the world of retail
Retail isn't immune to some truly terrifying crimes.Over the decades, a number of high-profile cases have emerged concerning retail establishments.The details of these crimes are disturbing.Sign up for...
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McDonald's is testing chicken sandwiches with MSG, and people are freaking...
People are freaking out because McDonald's is testing a new chicken sandwich that contains MSG.But MSG is actually harmless, despite what many consumers think.The idea that MSG is harmful or unhealthy...
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The Drive-Thru: Conference chaos, McDonald's franchisees' chicken sandwich...
Happy Friday!I'm Kate Taylor, back after leaving The Drive-Thru in Shoshy Ciment's capable hands last week. Shoshy and I, as well as the entire BI Retail team, had a conference-filled week. We held our...
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Inside Walmart's thriving TikTok account, which has over 127,000 followers...
McDonald's, Burger King, Wendy's, and Old Navy all have verified accounts on TikTok.With 127,000 followers, Walmart is particularly active on the app.Posts tagging its hashtag challenges, like...
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I ate similar meals at McDonald's and In-N-Out, and I saw why the chains...
McDonald's and In-N-Out serve similar food, but the two chains couldn't be more different.I went to both chains to eat their most famous double burgers and to see how they were similar or different.I...
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McDonald's franchisees are terrified of Chick-fil-A's success as the chicken...
Chick-fil-A is prevailing when it comes to growth and customer service, to the point where it's become the stuff of McDonald's franchisees' nightmares.Kalinowski Equity Research found that 89% of...
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McDonald's 'suspends business' in five Chinese cities as the coronavirus...
McDonald's has "suspended business" in five cities in China that are at the center of the coronavirus outbreak.The news was first reported by Reuters on Friday. A spokesperson for McDonald's confirmed...
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The Drive-Thru: Whole Foods shortages, Davos, and delivery drama
Hello! Welcome to another week of The Drive-Thru, Business Insider's weekly roundup of the biggest stories in restaurants and retail. If someone forwarded you this email, you can sign up here to get...
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Leaked McDonald's marketing bible reveals how seriously the fast-food giant...
McDonald's has many marketing rules, including specific policies on what Ronald McDonald can and cannot do, what items are "Mc" worthy, and the exact shade of The Golden Arches. Many of these rules are...
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I ate similar meals at McDonald's and Carl's Jr. and saw why one is the...
Carl's Jr. and McDonald's are both burger-focused fast-food chains, but one is much bigger than the other.I went to both chains to eat their most famous burgers and to see why one had such a big brand...
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Major fast-food chains and retailers in China are shutting their doors as the...
Several fast-food chains and retailers have closed their doors in Wuhan and neighboring Chinese cities due to the deadly coronavirus. McDonald's and Starbucks were among the first companies to announce...
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McDonald's is adding 2 new chicken sandwiches to its breakfast lineup
McDonald's rolled out its latest breakfast menu options —the Chicken McGriddle and the McChicken Biscuit — on Monday.Business Insider's Kate Taylor first reported that McDonald's was adding chicken to...
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I taste-tasted the signature breakfast sandwiches from 6 major fast-food...
I taste-tested the signature breakfast sandwiches from McDonald's, Starbucks, Burger King, Wendy's, Dunkin', and Chick-fil-A to see how they compared.The breakfast sandwiches were judged on a scale of...
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I tried McDonald's new chicken breakfast sandwiches and decided the fast-food...
McDonald's rolled out two new breakfast options— the McChicken Biscuit and the Chicken McGriddle — on Monday, in an attempt to level up in the heated breakfast and chicken sandwich competition. The two...
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McDonald's is screening customers and feeding doctors in China to help fight...
McDonald's is screening customers for symptoms and feeding doctors and nurses to help combat the spread of Wuhan coronavirus in China.The fast-food giant has also closed several hundred restaurants in...
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Kim Kardashian says she only eats her chicken nuggets with honey, and it's...
Kim Kardashian West revealed on Thursday that her go-to order at McDonald's includes chicken nuggets dipped in honey, and it's caused quite a debate online. "Chicken nuggets dipped in honey is the ONLY...
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How 2 filmmakers got FBI agents to reveal the details of a $24 million...
"McMillions" is a HBO six-part series that gives a deep dive into the fraud that surrounded McDonald's Monopoly game in the late 1980s and through the 1990s.Directors James Lee Hernandez and Brian...
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I went to McDonald's in South Korea and discovered why it's a worthy...
I recently visited McDonald's while traveling in Seoul, South Korea. McDonald's menu in Korea includes things you cannot find in the US, including corn chowder, bulgogi burgers, and a McChicken topped...
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