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Chick-fil-A's drive-thru service is among the slowest in a new survey — here's how 10 major chains rank

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Fast-food drive-thru service is getting slower. 

Customers spent an average four minutes and 25 seconds waiting in drive-thru lines in 2019, according to a new study from QSR Magazine. That's about 20 seconds longer than drive-thru wait times in 2018. 

The study analyzed wait times from drive-thru speakers to order windows at 10 major fast-food chains.

Here's how the chains ranked from slowest to fastest.

SEE ALSO: I tried KFC's new fried-chicken-and-doughnut sandwich, and it's a near-perfect answer to the craze over the sold-out Popeyes sandwich

Chick-fil-A

Wait time: 322.98 seconds



McDonald's

Wait time: 284.05 seconds



Hardee's

Wait time: 266.34 seconds



Arby's

Wait time: 263.46 seconds



KFC

Wait time: 243.73 seconds



Carl's Jr.

Wait time: 240.51 seconds



Taco Bell

Wait time: 240.38 seconds



Burger King

Wait time: 235.48 seconds



Wendy's

Wait time: 230.38 seconds



Dunkin'

Wait time: 216.75 seconds




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